Don’t miss what’s happening inside your hive.

Use the reset link: https://beehub.app/#/forgot-password

Yes. Get it on Google Play or the App Store. The web app is available at https://beehub.app.

Yes. Note: language settings may occasionally reset after updates — we’re working on a fix.

It’s a default location. Enable GPS or set the hive location manually in the web app.

Yes. Data is stored in our secure cloud platform for the entire usage period. Currently, there is no retention limit.

No. Platform access and SIM data are included (prepaid).

Yes. You can export CSV or Excel from the web app.

• Green — OK
• Orange — Monitoring
• Red — Needs intervention (sometimes mistranslated as “bath”; fix in progress)

Use a standard USB charger (5 V, 2 A) or the included solar panel (18 V, 0.28 A).

Up to ~5 months (depends on sampling interval, temperature and signal quality).

Integrated solar panel + Li-ion battery. Without sun: ~10–180 days (config-dependent). With good sun: operation can exceed one year; manual recharging is typically not required outdoors.

In the app: green battery icon = OK; red icon = low — please charge.

On earlier devices: blinking after plugging the temperature sensor means the device is on; no reaction may indicate a depleted battery.

On newer BeeHUB Queen (v5): the LED has been replaced by a buzzer as a status indicator.

Standard sizes: 45×45 cm or 52×45 cm. Material: corrosion-resistant aluminum.

No. Use a flat, stable surface. Do not strap the hive to the scale.

Yes. BeeHUB Queen v5.2 includes an outside temperature probe and an internal combined temperature & humidity sensor (SHT2x class). You get inside & outside temperature plus inside humidity.

Temperature 1 = outside (OUT) probe. Temperature 2 = inside probe for temperature & humidity.

Hive acoustics up to ~3 kHz, useful for detecting pre-swarm or queenless states.

0–100% RH; accuracy ±2% RH; resolution 0.01% RH.

• Temperature: 0.01 °C (accuracy ±0.3 °C)
• Humidity: 0.01% RH
• Weight (load cell): ~10 g resolution; accuracy ±1–5% (depends on placement/surface stability)

Primary: GSM (NB-IoT/LTE-M). Wi-Fi and BLE are available but require separate configuration.

Yes. Devices ship with a preinstalled global SIM (e.g., 3-year plan), and the nano-SIM can be swapped if needed.

• Operating: -20 °C to +50 °C
• Charging: 0 °C to +45 °C
• Protection: IP65 (weather-resistant to dust and rain)

1. Open web app › Live Data › Settings › Advanced
2. Enter the scale code and the “tare” weight

Yes — in the web or mobile app. You can also label them.

Remove a hive by swiping left on mobile or clicking the trash icon on web. Account deletion is available, but may remain active temporarily — contact us for manual removal if needed.

The notification cache refreshes every few hours. If alerts persist beyond that, please contact support.

SMS: not supported. WhatsApp notifications are in development. For now, you’ll receive in-app and email notifications.

Yes. You’ll get an in-app reminder and an email.

BeeHUB Queen:

1. Unplug the external temperature sensor
2. Wait 5 seconds
3. Plug it back in
4. Check that the buzzer/LED indicates activity

Other devices (e.g., Sense/GPS): reset by removing the battery, then reinserting it.

Yes — after contacting Intelligent Hives service first, or after the warranty period.

Yes. Report the issue via the form or email us. Typical repair time: 1–2 weeks.